Shipping Policy
At Sterilite Corporation (brand: Olkveanoiβ’), weβre committed to delivering your orders safely, efficiently, and sustainably. This policy outlines our shipping process, timelines, and key details to ensure a seamless experience from order to delivery.
Our Eco-Conscious Shipping Approach
To reduce environmental impact, cut unnecessary storage, and speed up delivery, most Olkveanoiβ’ products ship directly from our trusted manufacturing facilities and regional fulfillment centers. This allows us to offer reliable, thoughtfully designed products at fair prices while minimizing packaging waste and supporting a sustainable supply chain.
1. Order Processing & Shipping Fees
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Processing Time: 2β5 business days for order review, quality checks, and packaging (extends to 6 business days during holidays or special promotions).
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Flat Shipping Fee: $6.99 per order, regardless of delivery location.
2. Estimated Delivery Timelines
Delivery times vary by region (estimates only; peak seasons or customs may cause slight delays):
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United States: 8β14 business days
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Canada / United Kingdom / Australia: 10β16 business days
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Other International Locations: 14β21 business days
3. Order Tracking
Once your order ships, youβll receive an email with tracking information. Note: Tracking updates may take 1β3 business days to activate β a delay does not mean your order is lost.
4. International Shipments & Customs
All international orders are shipped DDU (Delivered Duty Unpaid):
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Customs duties, import taxes, and additional fees are the customerβs responsibility.
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Olkveanoiβ’ is not liable for delays caused by customs processing.
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Fees vary by country and are typically minimal for home/lifestyle products.
5. Order Changes & Cancellations
To modify or cancel an order, contact us at service@blcvmxny.com within 12 hours of purchase. Orders already in processing cannot be changed or canceled.
6. Lost or Damaged Packages
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Damaged Items: Send photos of the damaged package/item within 72 hours of delivery β weβll send a free replacement.
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Lost in Transit: If the carrier confirms your order is lost, weβll provide a free replacement with no extra cost.
Thank you for choosing Olkveanoiβ’. We strive to make every delivery reliable and hassle-free, so you can enjoy your new products sooner.
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